Contact Us
For all general inquiries please complete our contact form. Jade our chat assistant is here to assist.
Department Phone
Our phone hours are 9am-5pm closed 12-1 for lunch. Please allow 24-48 hours to return your call
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Clinical Support- 866-900-5374
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Billing/ Pay Invoice- 866-239-7550
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Compliance- 888-593-0247
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Schedule/ Order Status- 877-564-2728
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Supplies- 866-721-2340
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Corporate Compliance Hotline- 702-359-3807
Department Contact
Our 24/7 agent, Jade will create a ticket for tracking purposes, you will receive a automated reply notification reference, please allow 24-48 hours to return your request.
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Clinical Support- Technical Support Request
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Billing- Billing Questions Request
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Pay Invoice- Invoice Payment Request
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Compliance- PAP Compliance Request
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Schedule- Schedule Appointment Request
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Order Status- Order Status Request
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Grievance- Grievance Request
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Zoom- Zoom Meeting
Text Message Key Words
Text message 408-907-6772 with the following key word, this will create the following request.
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Key word DIRECTIONS will send you back our address and map quest link for directions to our office.
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Key word SCHEDULE will send you back a link to book your appointment.
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Key word RESUPPLY will send you back a link to place a order and check eligibility for replacement supplies.
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Key word BILLING will create a call back request and send you a link to login to your account and pay open invoices, set up auto-pay and e-delivery.
Office Contact & Hours
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Monday-Friday: 9:00 AM-5:00 PM
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Saturday: By appointments only (on-call)
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Sunday: Closed (on-call)
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Toll Free Phone 877-290-8636
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Toll Free Fax 877-807-6561
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Text Us 408-907-6772
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Auto Pay IVR 408-426-2457
Branch Office Locations
Las Vegas, NV
7660 W. Sahara Ave.
Las Vegas, NV 89117-2795
Phone 702-560-5003
Fax 702-509-9881
Reno-Sparks, NV- Closed, Contact Las Vegas
50 Freeport Blvd., Ste #24
Sparks, NV 89431-6255
Phone 775-451-0155
Fax 775-461-2991
Santa Clara, CA 6-1-2021
2396 Walsh Ave., Ste A
Santa Clara, CA 95051-1340
Phone 408-492-9504
Fax 408-326-0473
Freedom, CA 7-15-2020
Valley Verde Medical Plaza
210 Green Valley Rd. Bldg. #8
Freedom, CA 95019-3135
Phone 831-621-3746
Fax 831-316-9897
Previous Locations
Sunnyvale, CA- Moved 6-1-2021
1231 Alderwood Ave.
Sunnyvale, CA 94089-2202
Phone 408-492-9504
Fax 408-326-0473
Aptos, CA- Moved 7-15-2020
9565 Soquel Dr., Ste #200
Aptos, CA 95003-4155
Phone 831-621-3746
Fax 831-316-9897
Santa Rosa, CA- Closed 7-1-19
3765 Brickway Blvd., Ste #103
Santa Rosa, CA 95403-8272
Phone 707-237-7137
Fax 707-256-6568
After-Hours- Complex Care
Phone 877-269-0154
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Medicare: 1-866-243-7272
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Medicaid: 1-800-541-5555
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Joint Commission: 1-630-792-5000
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Corporate Compliance 1-702-359-3807
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Local Area Emergency- Priority Contacts
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